Privacy Policy

Information We Collect

We collect information in a few different ways — when you browse our website, create an account, place an order, or subscribe to updates.

Personal Information

This includes details that help us identify or contact you, such as:

• Full name
• Email address
• Phone number
• Billing or shipping address
• Payment details (processed securely through trusted payment gateways)

We do not store your card, UPI, or bank information. All sensitive data is handled securely by certified payment partners.

 Non-Personal Information

To improve your experience on our website, we automatically collect:

• IP address
• Device and browser details
• Pages you visit
• Time spent on the site
• Cookie-based activity and analytics

This data helps us understand how customers use our website and how we can make it better.

How We Use Your Information

We use your information only for purposes that help us operate smoothly and serve you better. These include:

• Processing and delivering your orders
• Sending order updates and delivery notifications
• Providing customer support
• Improving our website, products, and services
• Detecting and preventing fraudulent or unauthorized activity
• Sending newsletters or offers (only if you choose to receive them)

We always handle your information responsibly and in line with data-protection best practices.

Cookies & Tracking Tools

Our website uses cookies and analytics tools to create a smoother and more personalized browsing experience. Cookies help us:

• Remember your preferences
• Improve website performance
• Understand how visitors interact with our site

You can turn off cookies anytime through your browser settings, though some features may not work as intended.

Sharing Your Information

We never sell or rent your personal information.

We share data only with trusted third-party partners who help us provide our services:

• Delivery partners (e.g., Bluedart, Delhivery, India Post)
• Payment gateways (such as Razorpay, Stripe, Paytm)
• Analytics tools (such as Google Analytics)

All partners follow strict privacy and data-security standards.

How We Protect Your Data

We use multiple security measures to keep your information safe, including:

• SSL encryption
• Secure servers and updated security systems
• Restricted internal access to personal data
• Regular monitoring for potential risks

While we take privacy seriously, no online system can guarantee complete security.

Your Rights

You have full control over your personal data. You can request:

• Access to the information we hold
• Corrections or updates
• Deletion of your data (unless we need to keep it for legal or order-related reasons)
• Removal from our marketing list

Simply reach out to us through email to make a request.

Children’s Privacy

We do not knowingly collect information from minors. If we become aware of such data, we will delete it immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated 20/11/2025 date. Continued use of our website means you accept the revised policy.