Privacy Policy

Information We Collect

We collect information in a few different ways when you browse our website, create an account, place an order, or subscribe to updates.

Personal Information

This includes details that help us identify or contact you, such as:

• Full name
• Email address
• Phone number
• Billing or shipping address
• Payment details (processed securely through trusted payment gateways)

We do not store your card, UPI, or bank information. All sensitive data is handled securely by certified payment partners.

 Non-Personal Information

To improve your experience on our website, we automatically collect:

• IP address
• Device and browser details
• Pages you visit
• Time spent on the site
• Cookie-based activity and analytics

This data helps us understand how customers use our website and how we can make it better.

How We Use Your Information

We use your information only for purposes that help us operate smoothly and serve you better. These include:

• Processing and delivering your orders
• Sending order updates and delivery notifications
• Providing customer support, including for Cash on Delivery orders
• Improving our website, products, and services
• Showing you relevant offers and advertisements based on how you browse our website
• Detecting and preventing fraudulent or unauthorised activity
• Sending newsletters or offers (only if you choose to receive them)

We always handle your information responsibly and in line with data-protection best practices.

Cookies & Tracking Tools

Our website uses cookies and analytics tools to create a smoother and more personalised browsing experience. Cookies help us:

• Remember your preferences
• Improve website performance
• Understand how visitors interact with our site

You can turn off cookies anytime through your browser settings, though some features may not work as intended.

Sharing Your Information

We never sell or rent your personal information, and we share it only so that your order can reach you and your payment can be processed safely.

• Delivery partners : such as Delhivery, India Post, DTDC, Xpressbees, Bluedart, Ekart, Shadowfax and Shiprocket. We share your name, address and phone number with them only for the purpose of delivering your order, and for nothing else.
• Payment gateway : Razorpay, for orders paid online. For Cash on Delivery orders, no online payment information is collected. We don’t store your card, UPI or bank details ourselves; these are handled securely by our payment partner.
• Analytics and marketing tools : such as Google Analytics and Meta Pixel, to understand how our website is used and to show you relevant offers.

All our partners are expected to follow strict privacy and data-security standards.

How We Protect Your Data

We use multiple security measures to keep your information safe, including:

• SSL encryption
• Secure servers and updated security systems
• Restricted internal access to personal data
• Regular monitoring for potential risks

While we take privacy seriously, no online system can guarantee complete security.

Your Rights

You have full control over your personal data, in keeping with India’s Digital Personal Data Protection Act, 2023. You can request:

• Access to the information we hold about you
• Corrections or updates to your details
• Deletion of your data (unless we need to keep it for legal or order-related reasons)
• Removal from our marketing list

Just reach out to us by email and we’ll help you with your request.

Children’s Privacy

Our products and website are intended for adults. We don’t knowingly collect any personal information from children under the age of 18. If you believe a child has shared information with us, please contact us and we’ll delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “last updated” date below. Continuing to use our website means you accept the updated policy.

This policy was last updated on 25 February 2026.